Frequently Asked Questions
FAQ
Your Stay
Just a 2-minute walk from Shin-Okubo Station. Review what to expect at 酒林, from making a reservation through check-out.
Times and conditions may vary by accommodation plan. Please check the details of your reservation.
Please check availability and accommodation plans on the reservation page. If you have any questions, our inquiry desk will be happy to assist you.
Rates vary depending on the room, dates, number of guests, and plan. Please check the latest rates on the reservation page.
Check-in begins at 15:00, and check-out is by 11:00. Times may vary depending on the accommodation plan.
You can use the self-service check-in machine in the lobby on the first floor. Credit card payments are also accepted.
Complimentary Wi-Fi is available throughout the hotel. Feel free to use it for work in your room or checking your itinerary.
There is no curfew. After checking in, you may come and go freely according to your plans.
We do not have private or affiliated parking. If you are arriving by car, please use a nearby coin-operated parking lot.
We can store your luggage free of charge from three days before your scheduled stay. Please contact us in advance if you would like to use this service. Lockers are also available near the check-in counter.
Toothbrushes, towels, and yukata robes are provided in each room. The washer-dryers in the hotel are available free of charge.
All rooms are non-smoking. Please use the designated smoking area on the fourth-floor terrace. For safety reasons, only registered guests may enter the guest room floors.
